New Horizons by Claire · Last updated 19 October 2026
These terms explain how booking and sessions with New Horizons by Claire work. By booking a session you agree to them, together with the "What to expect" page you're shown when you book. If anything is unclear, email wallaceclaire78@gmail.com or call 07368 123355.
Hypnotherapy can help many people, but results vary from person to person and I can't guarantee a particular outcome. Sessions are not a replacement for medical or psychological treatment. If you have a medical condition, or are under a doctor's care, please speak to your GP, and tell me before your first session. If you're ever in crisis, call 999 or the Samaritans on 116 123.
Sessions are for adults aged 18 and over.
For online sessions you'll need a quiet, private space and a working camera and microphone. Please never join while driving or doing anything that needs your attention.
Recordings and other digital items are for your own personal use. Please don't share or resell them. If you agreed when buying that your download could start straight away, you lose the usual 14-day right to cancel once it has started, as UK consumer law allows. If something doesn't work, tell me and I'll put it right.
If you're unhappy with anything, please tell me first and I'll do my best to put it right. If you ever feel unsafe, you can report a concern directly to the platform using the "Report a concern" link at the bottom of every page; it goes to them, not to me.
I'll provide my sessions with reasonable care and skill. Nothing in these terms limits your legal rights as a consumer, or my responsibility for anything the law doesn't allow me to exclude.
These terms are governed by the law of England and Wales.